MTB MONSTER LIMITED
MTB Monster are pleased to offer finance to its customers through V12 Retail Finance. Subject to status we can offer a wide range of simple and straight forward finance options to suit your needs including 0% finance up to 48 months on certain bikes and brands. You can apply for finance at the payment stage of the checkout process.
You can view the finance options on any product by clicking on the 'more info' tab on the product information page. Here you can view all the finance options available to that product by selecting from the drop-down menus.
Below are some of our most frequently asked questions and contact details for V12 Retail Finance should you wish to speak directly to them.
HOW DO I APPLY FOR FINANCE?
There a 3 main ways to apply for finance with us, either on the phone, through the website or here in the showroom. Once an application is made you will get an instant decision.
1- APPLYING THROUGH THE WEBSITE – Completing your application online is simple and straight forward.
2 - APPLYING OVER THE PHONE – If you would like a member of our trained staff to complete the application on your behalf simply contact us to arrange the call. A member of our staff can take you through an application in 10 minutes. You will need the bank card you wish to make payments from with you.
3 - APPLYING IN STORE – If you prefer to come and see us we can complete the application with you in store you will need to bring a current bank card and know your personal, address and employment details.
HOW MUCH DEPOSIT DO I HAVE TO PAY?
A minimum of 10% deposit can be placed against any finance application but if you would like to pay a higher deposit this is no problem you can select from the drop-down menu or you can contact us to arrange make a phone application if you have a specific amount you wish to put down. There is no limit on the deposit amount as long as you leave a minimum of £250 left to pay through finance.
CAN I PAY THE FINANCE OFF EARLY AND / OR MAKE ADDITIONAL PAYMENTS?
Yes you can do this by calling V12 Retail Finance and making a debit card payment over the phone you will not be charged a fee for this and can call on 02920468900.
WHEN WILL MY FIRST PAYMENT BE TAKEN?
Your first payment will be taken 28 days after your new bike is dispatched / collected from our showroom. Your finance will not ever be released earlier than this day so if for any reason your bike is delayed you will not pay any finance payments until 28 days after the bike is dispatched / collected from our store.
CAN I CHANGE MY PAYMENT DATE?
Yes you can change your payment date by call V12 Retail Finance on 02920468900
HOW IS MY DEPOSIT TAKEN?
Once an application is successful a member of our sales team will call you to discuss your order and if you are happy to proceed will take payment for the deposit and confirm your order.
IF I COMPLETE AN APPLICATION DO I HAVE TO BUY THE BIKE?
The answer to this is no. Once an application is completed a member of our sales team will call you to go through all the details of the sale. If you are happy to proceed at this point hey will take your deposit over the phone and confirm your order. If you decide against they will cancel your application.
WHAT IF MY BIKE IS NOT IN STOCK? WILL I STILL START PAYING THE FINANCE?
Absolutely not. We don’t release your finance until the day we send (or you collect) your bike. Your first payment is then taken 28 days later by V12 Retail Finance.
HOW DO I CONTACT V12 DIRECTLY?
Call V12 Retail Finance on 02920468900
IMPORTANT INFORMATION: MTB Monster Limited is a licenced credit broker, Terms and conditions apply. Loans are available to permanent UK residents aged 18 and over. Subject to status. Eligibility and conditions apply. MTB Monster acts as a credit intermediary and only offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Registered in England 541132. Registered office: One Arleston Way, Solihull, B90 4LH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number: 204550. MTB Monster (FCA number – 780583) as a credit broker and will introduce you to V12 Retail Finance Limited to complete your application for finance.