FAQs: Mondraker Crafty
Where Can I test ride (demo) a Mondraker Crafty?
Showroom Viewing
While we showcase Mondraker Crafty e-bikes and often have the various models on display, we can't guarantee the exact bike you see online will be ready to view at any given time. This is because bikes might be recently sold, boxed in our warehouse, or still with the manufacturer. To ensure you see a specific bike you're interested in, please contact us before your visit & we'll do our best to have it available on the day of your visit or make alternative arrangements.
Can I demo & test ride a Mondraker Crafty?
We stock a wide variety of electric mountain bikes (eMTBs) for you to test ride at our showroom in the North-West of England. Our selection features various sizes, brands, and motor options, allowing you to compare different types of eMTBs – from standard models to lightweight ebike options. We offer test rides ranging from quick car park loops to more in-depth demos, tailoring the experience to your needs.
To see whether a Mondraker Craftys available to view or try out, please contact us & we do our best to arrange something with you prior to your visit.
Do you offer 0% finance for the Mondraker Crafty?
Yes you can spread the cost of your new Mondraker Crafty, with 0% APR financing, we offer this on all our bikes, making monthly payments more manageable.* For many of our higher-priced products, the option of 0% APR financing for up to 48 months is also available*.
MTB Monster offers financing options through a number of various providers to help you spread out the cost of your new e-bike. Here's how to find the details:
- Locate the boxed area titled "Finance Options" situated below the "Add to Cart" button on the product page.
- This section will list the different financing providers MTB Monster partners with.
- Click the "Learn More" button next to each option to explore the specific terms, including interest rates and monthly repayment terms offered by the provider*.
- With multiple finance options to choose from, we suggest opening all of the “Learn More” links to discover the ideal plan for your needs.
By following these steps, you'll gain all the necessary information to determine if financing your Mondraker Crafty purchase is the right choice for you.
* Remember, terms and conditions apply, and approval is subject to your status
Do you offer free delivery with the Mondraker Crafty?
We offer free delivery* on orders over £65. Bikes ship via a two-person courier for safe handling (*T&Cs apply).
Before dispatch, every bike undergoes a comprehensive 26-point pre-delivery inspection (PDI) Electric bikes also receive an additional 9 specialist e-bike checks and a full e-bike system check. We also pre-set the suspension to suit your weight, so your new Mondraker Crafty arrives ready to ride after some simple assembly.
Can I use a Cycle to Work scheme to buy a Mondraker Crafty?
We support a wide range of Cycle to Work* providers. Savings and limits vary by provider and whether the bike is discounted. Speak to our team for a quote and we’ll guide you through the process. (*T&Cs Apply).
Where can I find a good deal on a Mondraker Crafty?
We regularly run promotions on selected bikes, these offers are available for a limited time and change frequently, so it’s worth checking our deals and offers page for current offers* (*T&Cs Apply).
Where can I get a Mondraker Crafty EMTB serviced?
Our on-site MTB & eMTB Workshop is fully equipped to handle all levels of servicing and maintenance for your Mondraker Crafty. Whether it’s a routine service or specialist e-bike diagnostics, our experienced mechanics are here to keep your bike performing at its best.
Every new bike purchased from MTB Monster includes a complimentary 6-week safety check to ensure everything has bedded in correctly after your first few rides.
Our workshop is open to all riders, not just MTB Monster customers, and we pride ourselves on fast turnaround times and expert attention to detail. You can view our full list of services and book your next appointment via our Workshop Booking page.
Where can I buy a Mondraker Crafty in the UK?
For the latest prices - Shop Mondraker Crafty
As a dedicated electric mountain bike (EMTB) specialist, run by riders we continuously strive to be the best in terms of:
1. Delivery | We offer free delivery* on all orders over £65. Bike deliveries are always carried out by a two-person courier service, ensuring your new ride reaches you safely and securely (*T&Cs apply).
3. Expert Bike Setup & Inspection | Every bike we sell goes through a full 26-point PDI (Pre-Delivery Inspection), completed by our Cytech-qualified mechanics. Electric bikes also receive an additional 9 specialist e-bike checks, including full diagnostics and software updates. Each bike’s suspension is tuned to your weight, ensuring it’s set up perfectly and ready to ride from the moment it arrives.
4. Safe & Secure Bike Packaging | We take the same care packing your bike as we do building it. Each bike is securely wrapped using a mix of bubble wrap and recycled materials, with the handlebars and front wheel removed for safe transit. Inside the box, you’ll find allen keys, your PDI checklist, accessories, and any chargers included. Once unpacked, your bike can be assembled and ready to ride in just 5–10 minutes.
5. Bosch Certified eMTB Services | As early adopters of eMTB technology, we’ve invested in advanced diagnostic software and tools to support leading electric bike systems. Our team receives regular manufacturer-led training to stay up to date with the latest developments from Bosch. Working directly with Bosch allows us to access genuine parts, up-to-date software, and specialist technical support, ensuring your Bosch eMTB receives the highest standard of care to maintain performance.
6. Frame Protection Options | As riders ourselves, we understand that your bike is more than just a purchase.. It's an investment. That’s why we supply and fit custom-cut, self-healing frame protection kits, installed by our dedicated fitting team in a dust-free studio. These kits shield your mountain or electric bike from scratches, scuffs and chips, all while keeping your paint finish looking pristine.
7. Competitive Prices & Price Match* | At MTB Monster, we work hard to offer the most competitive prices on all our bikes and accessories. If you find the same bike available elsewhere at a lower price, let us know.. we’ll do our best to match the price (*T&Cs apply).
8. In House Demo Availability | We offer an extensive in-house demo fleet so you can test and compare bikes before you buy. Whether you’re exploring the agility of a lightweight eMTB or the power of a full-system electric bike, our range covers the latest motor systems from Bosch, Shimano and DJI Avinox.. all ready to ride on-site or out on the trails.
9. Showroom Stock & Brand Selection | Our dedicated showroom is stocked with around 100 bikes on display from top brands like Trek, Santa Cruz, Amflow, Orbea, Mondraker, Cube, Whyte, HaiBike and Transition plus a curated selection of kit and accessories. Whether you’re looking for a mountain or electric mountain bike, or just want some friendly advice, you’re welcome to pop in anytime or contact us to arrange an appointment, we’re open six days a week, Monday to Saturday, 08:30–17:00.
10. Expert Product Advice | At MTB Monster, we place a strong emphasis on professional development and technical expertise. The cycling industry evolves rapidly, and our team is committed to staying ahead of the latest innovations. All of our mechanics are Cytech qualified, and we invest heavily in ongoing training. Alongside this, we provide a range of online product guides, comparisons and size guides to help our customers make informed decisions when choosing their next bike or upgrade.
Our team is also highly experienced in providing honest, informed product advice to help you choose the right bike or equipment for your needs. For expert assistance, please don’t hesitate to call us on 01254 959345, we’re always happy to help.
11. Reviews | As a small team, we love what we do, both in store and out on the trails. We take real pride in delivering the best possible customer experience, and we feel this is reflected in our many 5* reviews.
(Ashley Walton)
‘Cannot recommend MTB monster enough! Ordered my bike on the Sunday and it was with me by Wednesday afternoon. Reliable 2 person courier service used as well. Bike went through a full PDI as well as the team setting up the tubeless tires as well which saved me the hassle. Great service and will definitely use again in the future.’
12. Being an Official Premier Mondraker Dealer | Looking to buy a Mondraker e-bike in the UK and want expert advice on which model is right for you? As an Official Mondraker Dealer, MTB Monster is here to help you every step of the way. We’re always happy to talk you through the latest Mondraker e-bike range and answer any questions you might have. If you’d like some friendly, expert advice before you buy, give us a call on 01254 959345... we’re always here to help.
