Introduction
Our expert Cytec qualified mechanics are experienced with a huge range of both brands and parts manufacturers. Whom our team regularly work closely with on a day to day basis. We accept any bike model into our workshop for general repairs and maintenance, Road bikes, Hybrid bikes, touring bikes we work on all bikes.. for the smallest of jobs: Punctures, brake bleeds, accessory fitment, or a full service our team are happy to help. However if any factory original parts are required for your repairs, please be aware we can only source from the brands listed on this page.
As proud authorised dealers of -
Mondraker,
Orbea,
Santa Cruz,
Trek,
Transition,
Whyte,
Amflow,
Marin,
Cannondale and
Cube bikes, we can source factory original parts should your bike/ E-Bike require them, and our technicians receive regular training to ensure both their knowledge of the products and the best practices when working with the bikes.
Additionally to those brands, we work closely with parts manufacturers such as Shimano, Sram, Hope, Magura, TRP, Fox and RockShox, to access their parts and their labour services.
General Bike Services
At MTB monster our workshop offer lots of services to keep you pedalling on the trails or the road.
Bicycle Puncture Repairs
We offer comprehensive puncture repair services and we retail all the necessary parts the repair both tubed and tubeless tires. Our experienced mechanics will assess the damage and advise you on the necessary repairs and parts. We can then fit the required components to get you back on the trails or road as quickly as possible.
Brake Pads
Whether you bike has rim brakes or hydraulic disc brakes its imperative to replace brake pads when they wear thin. Look for worn indicators or thin pads. Also, pay attention to performance: reduced braking, squealing, grinding, a spongy feel, or visible damage all mean it's time for new pads. Our mechanics can quickly assess and replace them, or you can find a wide selection in our showroom.
Brake Bleeds
Wondering if your brakes need a bleed? Check for these signs: a spongy or inconsistent lever feel, reduced braking power, or a lever that pulls all the way to the handlebar. These indicate air in your hydraulic system. Our workshop can expertly bleed your front, rear, or both brakes as needed.
Bicycle Drivetrain Maintenance
Maintaining each component in the drivetrain extends the life of every component. Our workshop offers lots of services to keep your drivetrain running smoothly. From gear tunes, to full drivetrain strip downs.
How often should I bring my bike in for a service?
Routine maintenance intervals depend on your riding style and frequency. However, we recommend a standard bike check every six months for typical use. For a thorough service, including bearing greasing and suspension maintenance, an annual 'Gold Service' is ideal. High-performance suspension systems may require more frequent attention.
Bike Servicing Packages
Basic Service
Our basic service covers a safety check of your bike + a gear and brake adjustment. (Once booked in; approx 2 day turnaround).
Standard Service
Our standard service package covers a 30 minute bike check & safety assessment. We remove the drivetrain, clean it re-grease and then re-assemble it. Then tune the gears. Following this any issues regarding the whole bike will be identified and quoted. (Once booked in; approx 3 day turnaround).
Gold Service
A gold service is MTB Monster's magnum opus, a full strip down, all working parts removed, cleaned greased and rebuilt. Including free in house labour fitting (*excluding frame bearings and suspension servicing). (Once booked in; approx 5 day turnaround).
Commonly added extras
- Fork Service.
- Shock Service.
- Frame bearing replacement.
Bike Suspension & Servicing
At MTB Monster we offer both in house suspension servicing and the services offered through our suppliers. The brands we service are -
RockShox, Fox, Marzocchi, Ohlins, X-Fusion and SR Suntour. For each of these brands our in house service options are as follows:
- Lower leg services.
- Air can service.
- Travel changes (increasing or decreasing your travel).
- Damper upgrades.
For full stripdowns & rebuilds, this will involve your forks being packaged and sent to our suppliers for their services, prices will be dependent on each individual supplier.
- Rockshox - Sram Service Center.
- Fox - Silverfish.
- Ohlins/DVO - Windwave.
Electric mountain bike (EMTB) motor repairs and Services
As early adopters of EMTB's we have invested in a wide range of cutting-edge electric bike diagnostic software and hardware. Our team is consistently trained to ensure we remain up to date with the latest technology concerning the brands: Bosch, Shimano, Amflow (DJI Avinox), TQ, Fazua and Mahle. Because we work directly with these brands our staff regularly receive technical training directly from these manufactures. Whilst also allowing us to access genuine parts and labour expertise should your emtb require them.
Please note: We are unable to service DIY electric kits or motors from brands we do not currently assemble on our bikes. This limitation allows us to focus on the brands we are trained and equipped to support effectively.
Which Service do I need? (Full service options below)
- If you are unsure over which service you need, book in for an initial assessment and our mechanics can advise what work requires attention and what they would recommend.
| Service | Work Carried Out | Price |
|---|
| Gold Service |
Full strip down of Bike to the frame and fork, clean and rebuild. No additional labour charges.
|
Standard Bike - £130.00
E-Bike - £155.00
|
| Standard Service |
Basic MTB/E-MTB service + full bike clean - drivetrain clean & drivetrain re-grease. |
Standard Bike - £80.00
E-Bike - £90.00
|
| Basic Service |
Overall safety check + gears and brakes. |
Standard Bike - £50.00
E-Bike - £60.00
|
| Headset Bearings |
Removal of old bearings and replace with new ones. |
Standard Headset - £25.00
|
| Headset Bearings + Cups |
Removal of old bearings + cups and replace with new ones. |
Standard Headset - £40.00
|
| Headset Bearings + Cups (Internally Routed Headset) |
Removal of old bearings + cups and replace with new ones. |
£50.00 + any additional charges.
|
| Gear Tune |
Rear gears |
£15.00 + the cost of any parts. |
| Gear Tune F/R |
Front and rear gears. |
£25.00 + the cost of any parts. |
| Gear Service |
Remove the drivetrain clean and refit + full setup. |
£40.00 + the cost of any parts.
|
| Fit New Rim Brake Pads |
Fit pads and re-adjust. |
£15.00 + the cost of any parts.
|
| Fit New Disc Brake Pads F/R |
Fit pads and re-adjust the calliper. Front pads and rear pads are included. |
£25.00 + the cost of any parts.
|
| Hydraulic Brake Bleed |
Bleed one brake system and re-adjust, and fit new pads if necessary. |
£25.00 + the cost of any parts.
|
| Hydraulic Brake Bleed (Pair) |
Bleed both brake systems and re-adjust, and fit new pads if necessary. |
£40.00 + the cost of any parts. |
| Wheel Tune |
True a wheel. |
£15.00 |
| Wheel Tune (Pair) |
True a pair of wheels. |
£25.00 |
| Hub Service/Bearing Change |
Change bearings or service hub |
£35.00 + bearing costs. |
| Tubeless Wheel Setup |
Setup both wheels tubeless, not including sealant, valves, ect. |
£20.00 + tubeless parts (please ensure the wheels and tyres are tubeless compatible/ready). |
| Fork Lower Leg Service |
Service lower part of the fork, oil seals are included. |
£70.00 |
| Rear Shock Air Can Service |
Service air can of the shock, oil and seals are included. |
£70.00
|
| Volume Spacer Change |
Fitment of new volume spacers. |
£20.00 + the cost of any parts.
|
| Fork Travel Alteration |
Adjustment of fork travel. |
£100.00 + the cost of any parts.
|
| Bottom Bracket |
Removal & fitment of a new bottom bracket. |
£30.00
|
| DU Bushings |
Replace the DU bushings. |
£15 + the cost of the DU bushings.
|
| RockShox Reverb Bleed |
Bleed a RockShox Reverb seat post. |
£20.00
|
| Suspension work: to be sent off to relevant UK authorised service centre |
Removal of the forks from the bike, cleaned, boxed up and posted. |
£30.00 + service centre charges.
|
| Fit Accessories |
Fitting of racks, computers, mudguards, bar tape, etc. |
Standard labour charge. (£60 per hour).
|
| Frame Bearing Replacement |
Removal of old bearings - and the fitment of new ones |
Standard labour charge + the cost of the new bearings. (Labour charge is typically £60-£90).
|
Book your bike into our Workshop
To schedule your bike's service, please contact our workshop. We offer several convenient ways to reach us:
- Complete the form below.
- Call us at 01254 959345, option 2.
Please note: We operate on a booking-only basis. While we welcome your inquiries, we cannot accommodate walk-in service appointments. Lead times can vary, so please contact us to discuss current availability.
Directions from Accrington to our Cycle Repair Shop...
You can find out how to get to our Cycle Repair Shop from Accrington using the map below:
Frequently asked questions
Electric Bike Services
Do you offer E-Bike Diagnostics?
Yes.. if you are concerned about any abnormalities out on your electric bike, such as error codes or loss of power, our team possess the relevant software for the brands below to plug in and diagnose any issues regarding your E-Bike.
Bosch, Shimano, TQ, Fazua, DJI Avinox and Mahle.
Do you offer E-Bike Software Updates?
If your electric bike requires a firmware update, our team is also fully trained and posses the relevant software to update your E-bike's firmware for the below brands.
Bosch, Shimano, TQ, Fazua, DJI Avinox and Mahle.
Is my E-Bike battery is draining too quickly? (Bosch Smart System)
If you find your Bosch electric bike's capacity is not what it once was, often finding your rides cut short? Our Bosch battery capacity test unit accurately measures your E-Bikes battery's current full capacity, to diagnose if your battery is experiencing significant losses in battery life, above what is normally expected within its life cycle.
My Electric Bike has error codes
Error codes can vary in severity if your e-bike is displaying any codes at all, its always best get your electric bike booked in and plugged into diagnostics so our mechanics can investigate the issue.
Why is my speed sensor is showing the wrong/no speed?
Speed sensor readings can be affected by prolonged riding or lack of cleaning. Mud and debris buildup on the sensor can interfere with its ability to register speed.
Troubleshooting: Thoroughly clean the speed sensor and the area around it (often located near the rear wheel/chainstay). Ensure the speed sensor magnet is correctly positioned. If the speed sensor still has issues after cleaning, it's best to book a workshop appointment for further inspection.
What E-Bike systems do you service?
We specialise in servicing e-bikes equipped with the following systems: Bosch Shimano, TQ, Fazua, DJI Avinox and Mahle.
We have established relationships with these brands, allowing us direct access to their parts, labor, and expertise. This ensures we provide the highest quality service for these e-bike systems. Unfortunately, we cannot service e-bike systems outside of these brands due to limitations in accessing parts and expertise. This is in the best interest of our customers, ensuring we can provide reliable and effective repairs. Please note that we can still service general mechanical issues on e-bikes with other systems, provided the problem is not related to the electrical components.
Can you fit lights, displays and other electrical components to my E-Bike?
We can fit and wire various components to your E-Bike - depending on the component and the components compatibility... the most commom are displays and lights. Displays are typically only compatible with systems within their own ecosystem, such as the 'Bosch Smart System' or 'Shimano Steps'. This display guide chart compares all of the various displays from the brands we retail to show the compatibility for each.
Lights can either work with a external battery or wire straight into your e-bikes motor. Many ebike systems feature toggles and switches to engage the lights wired into the motor. Again this depends on the system and light so its best to contact us and speak to a mechanic to determine wether your electric bike is compatible with the light you desire to fit.
Can you fit a wireless drivetrain directly into the motor of my Electric Bike?
Sram AXS - these wireless drivetrains (provided they dont have an external battery pack) are typically compatible with; Bosch, TQ, Fazua and AmFlow motors. Please let our mechanics know which model of Sram AXS and electric bike you have before booking in for fitment.
Shimano Di2 drivetrains are only compatible with Shimano motors, and again please inform our mechanics before booking in for a fitment, of both the model of e-bike and drivetrain which requires fitting
Frame/Frame bearings
My frame is creaking. Can you help me find the source?
Unusual noises are a common occurrence in mountain biking, often caused by worn or loose components. If you contact one of our mechanics, we would be pleased to discuss the best approach for diagnosing and resolving the issue.
Do you offer frame bearing replacements?
Yes just let us know the make and model of your bike and we should be able source the correct bearings from the supplier (provided its a bike we retail).
Wheels And Tyres
Do you offer wheel tuning?
We offer bike wheel tuning, including truing and spoke tensioning (for optimal load distribution). . In situations involving crash damage or significant impacts, the wheel's condition may preclude repair. We will conduct a thorough assessment to determine the extent of the damage and advise on the available options.
Can you set my Bike up tubeless?
Yes absolutely, however before booking in please ensure both your rims and tyres are tubeless compatible/ready.
Can you diagnose and repair hub issues, such as bearing wear or freehub problems?
Yes, our workshop offers a comprehensive hub service, including cleaning hub internals and changing bearings. This service is designed to restore your hubs to optimal performance, ensuring smooth rolling and efficient power transfer.
My tubeless tyre is leaking air can you diagnose the issue?
Our mechanincs are proficient in setting up and diagnosing tubeless issues, and can assist you in solving it. Tubeless tyre issues concerning leaking air are typically caused by compromised rim tape, faulty valves, stale fluid, tyre issues or damaged rims.
Suspension
Which suspension brands do you service?
At MTB Monster we offer both in house suspension servicing and the services offered through the official UK distributors. The brands we service are - RockShox, Fox, Marzocchi, Ohlins, X-Fusion and SR Suntour.
Can you service my forks on my Bike?
Yes, our workshop can service the lower part of the fork in house, including oil seals. However for a full fork service, the forks will be sent off to the relevant UK authorised service centre.
To determine if your forks need attention heres a few things to look out for: Leaking Oil: Seeing oil dripping from your fork legs? That's a sign the seals are worn and need replacing to keep your suspension working smoothly. Reduced Suspension Travel: If you're finding it hard to use all of your fork's travel, it means something's likely binding or there's contamination inside. A service will get it working properly again. Strange noises, like squelching or gurgling, coming from your fork are a sign that it needs immediate attention. These noises mean that air and oil have mixed inside the fork. They suggest internal problems that need addressing to ensure your fork performs correctly.
Can my fork travel be altered on my Bike?
Yes, we can change your fork travel depending on whether your fork is compatible with the desire for setup. And additionally the changes do not move outside the parameters of the brands recommended limits.
Can you fit and remove volume spacers?
Yes, our mechanics can add or remove volume spacers to suit your desired setup.
Can you service a shock air can?
Yes, our workshop regularly performs shock air can services. A seal replacement is also a standard part of this service.
While not exaustive - a few common shock issues to look out for; No damping, If your bike feels excessively springy, or you're experiencing harsh impacts, it's likely your shock's damping isn't functioning correctly. This can significantly affect your ride's comfort and control. Leaking Oil, if you see oil residue on your shock, it's crucial to have it inspected. Adjusters not moving properly. Leaking air, A shock that's losing air pressure means the internal seals are compromised. Strange noises, like squelching or gurgling, coming from your shock are a sign that it needs immediate attention. These noises mean that air and oil have mixed inside the shock.
General Maintenance
Does my Bike require a brake bleed?
If your brake lever feels soft, mushy, or travels further than usual before engaging, it's a strong indicator that air has entered the hydraulic system, necessitating a bleed. Reduced Braking Power: If you notice a significant decrease in braking performance, even with full lever engagement, air in the system could be the culprit. Lever Pulls to the Bar: If your brake lever pulls all the way to the handlebar without providing adequate stopping power, a bleed is likely required. Our workshop can bleed front or rear brakes or both should your bike require a brake bleed.
We offer comprehensive puncture repair services and we retail all the neccessary parts the repair both tubed and tubeless tires. Our experienced mechanics will assess the damage and advise you on the necessary repairs and parts. We can then fit the required components to get you back on the trails or road as quickly as possible.
How often should I bring my Bike in for a general service?
This heavily depends on usage, however for standard usage, a standard service, checking over all the bike is recommended every 3-6 months. And a full strip down (Gold Service) every 6-12 months to ensure all bearings are well greased and the suspension is in good working order. Certain higher end performance suspension can require more attention simply due to the performance parts featured on these components. (Please refer to manufacturers guidelines).
Does my Bike need new brake pads?
Heres how to determine if your brake pads need replacing: look for pads wearing thin. For hydraulic disc brakes, check the pad thickness. Shimano advises replacing the pads when there is less than 0.9mm of braking material left, whereas SRAM says the pad should measure 2.5mm, including the backing plate. For rim brakes, check the pad thickness and also ensure the pads aren't worn unevenly.
